Prescriptions

The easiest ways to order repeat prescriptions are:

• using your NHS account (through the NHS website or in the NHS App)
• using the GP online system: SystmOnline
• via your usual Pharmacy, either in person or by telephone if the Pharmacy is happy to take requests on your behalf

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

• bring the paper form to the surgery, Monday to Friday from 8am
• post it to us (please note we do not accept self-addressed envelopes to return prescriptions as we are now electronic).

We do not take repeat prescription requests over the phone or email.

You can usually collect your prescription from the pharmacy 5 to 7 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• on the app or website where you order repeat prescriptions
• at your GP practice
• at any pharmacy that accepts repeat prescriptions

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

What does this mean for you?

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

For further information on:

• Choosing a pharmacy or other dispenser
• Cancelling or changing your choice of pharmacist or dispenser
• What can I do if I'm unhappy with the process?

Go to Electronic prescriptions .nhs.uk.

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription:

• call the reception team 10am
• if you have recently been discharged from the Royal United Hospital and have questions about the medication you have been prescribed, you can now call the Medicines Helpline on 01225825361.

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Find out more about prescription charges (nhs.uk).

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

• Find a pharmacy (nhs.uk)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Please find Bath & District Pharmacy Limited details below:

Pulteney Pharmacy

35 Great Pulteney Street

Bath

BA2 4BY

Tel: 01225 466454

Located on the basement level of The Pulteney Practice. Open Monday - Friday: 9am to 5:45pm.  Please note there is a suspension of service for half an hour during the lunch period whilst the pharmacist has their lunch break.

For patients who will be abroad, we can provide sufficient medications for an existing condition for up to 3 months only*.  As a practice, we align ourselves with national and local prescribing guidance and regulations.  We can supply ongoing medication during a temporary period but, if a patient is going to be away for longer than 3 months, the NHS advice is to register with local health services in that country for their continuing medical needs.

Click here for Wessex LMC advice

Click here for BMA advice

*except for controlled drugs/drugs liable for misuse